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Cancellation Policy

Cancellation Policy​

If you need to change or cancel your travel plans for any unavoidable reason, please let us know in writing. Please note that cancellation fees will be applied from the date we receive your written notification. Here’s our cancellation policy:

  • If you cancel 30 days before your arrival, you’ll be charged 10% of the tour cost.
  • If you cancel 15 to 29 days before your arrival, you’ll be charged 30% of the tour cost.
  • If you cancel 7 to 14 days before your arrival, you’ll be charged 40% of the tour cost.
  • If you cancel 2 to 6 days before your arrival, you’ll be charged 50% of the tour cost.
  • If you cancel less than 48 hours before your arrival or you don’t show up, you won’t receive a refund.

Please note that charges for Jeep Safari and Canter Safari are non-refundable.